Author: caroline.johan
How can BPO Outsourcing Companies decrease Customer Effort Score (CES)?
To make your business talk of the town, it is significant to make sure that customers get the top-notch support service without putting much effort. Owing …
5 Extraordinary Ways to Use Outbound Telemarketing
There should be no doubt that telemarketing has always been the best way to expand the business. Moreover, telemarketing not only ensures impressive results but also …
How has Lead Generation Changed with Time?
Do you have a specific definition for leads? What do you think an ideal lead is? In my opinion, a lead is a qualified potential buyer …